our promises

We promise to:

• Treat you with respect and understanding.
  
• Listen and respond promptly, sympathetically and constructively to all comments.
  
• Exceed all requirements for safety and sterility within the practice.
  
• Use only proven, safe and biocompatible materials and techniques.
  
• Try to run on time wherever possible.
  
• Invest constantly in acquiring new knowledge, skill and technology.

We ask you to:

• Arrive in good time for your appointments and, should you need to rearrange or cancel, please give at least 48 hours notice to avoid a charge.
  
• Follow our instructions to care for your smile.
  
• Attend review and maintenance appointments as advised.
  
• Pay for treatments when requested; we accept cash, cheques and most major credit or debit cards. We also offer payment schemes should you wish to spread the cost of treatment.
  
• Talk to us, let us know what you think of what we do; right and wrong.
  
• Help our practice grow by recommending us to your family, friends and colleagues.